A selection of regulator user training materials are available on the CERS Central Regulator Training Materials page.
Regulators needing assistance in using CERS or resolving technical issues should contact CERS Technical Support at cers@calepa.ca.gov
Policy questions about CERS and UPA electronic reporting responsibilities should be directed to Dan Firth.
Help Items
| Document Title | Description | Item Type |
|---|---|---|
| When should a Facility's CERS ID be changed? | Should a new CERS ID number be assigned when there is a change of facility name, facility owner or facility address? (September 6, 2014) | FAQ |
| Reporting Non-Inspection Related Violations | How should non-inspection related violations be reported in the CME section of CERS? (May 15, 2014) | FAQ |
| CME Reporting for Statewide Enforcement Cases | How should CME data for statewide enforcement cases be reported in CERS? (September 5, 2014) | FAQ |
| Download Business User Email Addresses | How a Regulator user can download email addresses for business users within their jurisdiction. (October 2, 2014) | FAQ |
| Reporting Re-Inspections | When should re inspections be reported in CERS? (October 3, 20142014) | FAQ |
| Creating a Facility to enter CME Data | How to create a facility in CERS in order to enter CME data for that facility. (October 31, 2014) | FAQ |
| Formal Enforcement Summary | Explanation of Formal Enforcement Summary (January 15, 2015) | FAQ |
| How to Report Multi-Day Inspections in CERS | How should inpsections that take more than one day to complete be reported in CERS? (May 12, 2015) | FAQ |
| Reporting Escalated Violations | How should violations raised to a higher class be reported in CERS? (October 27, 2015) | FAQ |
| Reporting Enforcement for all Violations | Should an Enforcement Action be Reported in CERS for Every Violation? (October 27, 2015) | FAQ |
| Reporting Multiple Identical Violations | How should multiple identical violations be reported in CERS: as a single violation with multiple instances or as multiple violations? (October 28, 2015) | FAQ |
| Citations for Failure to Report UP Information | What code citations should be used to cite for failure to electronically report required Unified Program information? (Updated June 24, 2016) | FAQ |
| Determining Unified Program Element Regulated Facility Counts | Find counts of regulated facilities for a Unified Program element by using the search criteria described in this FAQ (June 24, 2016) | FAQ |
| Downloading Submittal Review Comments | How can I download Submittal review comments? (May 15, 2014) | FAQ |
| Can Submittals Be Deleted? | Can submittals be deleted from CERS? What if a submittal was submitted to the wrong facility (CERS ID)? (December 19, 2014) | FAQ |
| Accepting Facility Information Submittal Element | How should a submittal be processed if the facility submittal element is not acceptable but other submittal elements are? Can the Facility Information submittal status be set to ‘not accepted’ and ‘the others be set to ‘accepted’? (January 20, 2015) | FAQ |
| Setting Accepted Submittal Status | What criteria should be considered for accepting a Submittal? How to report a completeness review vs a site inspection verification. (January 28, 2015) | FAQ |
| Can a Submittal relate to Construction Permitting | Should a CERS Submittal be required as part of a new onstruction or tenant improvement project permitting process? (March 5, 2015) | FAQ |
| Exempt Remote Unstaffed Facility Information in CERS | How should a Unified Program Agency Manage Exempt Remote Unstaffed Facility Information in CERS? (Revised June 22, 2015) | FAQ |
| Updated: How to Enter Red Tag Information | How to Enter Red Tag Information in CERS. (Updated October 23, 2014) | FAQ |
| Reporting UST Repairs and New UST Installations | When should a CUPA or PA require a business to report (i.e., make a UST submittal) existing UST repairs or new UST installations? (October 31, 2014) | FAQ |
| Reporting Abandoned USTs | Should abandoned USTs be reported in CERS? (Updated 8/15/2017) | FAQ |
| When to Issue a UST Operating Permit | UST FAQ: Can a UPA issue a UST operating permit if the facility has not submitted electronically to CERS or a local portal? What if the facility has submitted but the UPA does not accept the submittal? (Updated April 13, 2015) | FAQ |
| ICC Cert for Submittal Review | Must a person possess a current inspector certification issued by the International Code Council (ICC) in order to review and accept submitted underground storage tank (UST) data elements in the California Environmental Reporting System? (Updated March 29, 2016) | FAQ |
| Updated: Creating a Valid UST Report 6 | How to create a valid UST Report 6 in CERS (Revised April 26, 2016) | FAQ |
| Assigning Existing USTs to a New Facility | Should a new business that takes over an existing UST facility change the tank ID numbers? (June 28, 2016) | FAQ |
| How should a changed UST Tank ID be handled | How should a changed UST Tank ID be handled. (Updated December 16, 2016) | FAQ |
Other Help Information
- CERS User Agreement
- CERS Document Upload Policy
- CERS Services Availablility
- Microsoft Excel Template for CME Uploads (Inspections/Violations/Enforcements)